Our Core Values
Our Core Purpose
” To experience the sheer joy of customer satisfaction”
Ramkay Agencies has been a leading name in the automobile industry for over 33 years now. Ramkay began as an authorised dealer for TVS two wheelers in 1980. The first TVS moped began its historic journey from Ramkay. From then on there was no looking back. Ramkay is today the No.1 dealer nationally for TVS in Sales, Service and Spares.
The strong penchant for offering the best in customer service was the driving force behind Ramkay’s success and no wonder Ramkay always emerged on top in customer satisfaction surveys. Ramkay has won numerous awards from TVS and has retained the No.1 rank nationally for sales, service and spares for many years in a row.
Ramkay is an authorised dealer for TVS King autorickshaws in Chennai. It has two showrooms and a vast service facility for TVS three wheelers. Ramkay is also the largest distributor of TVS Genuine Spares in Chennai and rest of Tamilnadu distributing parts extensively to over 600 parts retailers.
Our Customer Base
The strong penchant for offering the best in customer service was the driving force behind Ramkay’s success and no wonder Ramkay always emerged on top in customer satisfaction surveys.
Our dedicated and sincere service to customers has made Ramkay a household name in Chennai. Many customers think of us as a “Rasiyana Dealer”. No wonder Ramkay enjoys a strong customer base of over 15 Lakh happy customers. Many of these customers have come back again and again to Ramkay for repurchases, vehicle service and parts or to even refer a friend or colleague to Ramkay.
Ramkay has a reputation in the automobile market as a reliable, customer friendly dealer known for its business ethics. Ramkay’s invaluable asset is its dedicated and committed team with several years of association. The team is known to provide service beyond the expectation of customers. Our baseline too reflects this attitude of our team which reads as “for that extra bit of service”. In Tamil it is ” Sollilum seyalilum vaaimai. Kodukkum sevaiyil thaimai”
Ramkay has received the Green Certification from the Tamilnadu Pollution Control Board. Water from the workshop is recycled many times and is treated before letting out into the drains. Ramkay has organized many events that has readily found acceptance in the neighbourhood. Contests for children during Navrathri, ‘Hug a Tree” program on Word Environment Day are some of the popular events which have been widely covered in the press.
Ramkay has now ventured into the 4-Wheeler space by becoming a Fiat Exclusive Dealer in Chennai. The dealership is located in Velachery and the workshop at Perungudi. The Fiat Workshop is the largest facility for Fiat in India. With 26 work bays, the workshop has state-of-the-art equipments and Fiat trained manpower. It also has a body shop and a well stocked parts counter.